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QUESTION 61
Scenario: A Citrix Administrator is unable to connect to the XenServer hosts through XenCenter. Server and Desktop OS machines hosted in the XenServer resource pool are functioning as expected.
What is the likely cause of this issue?

A.    Pool master failure
B.    HA Heartbeat failure
C.    License Server failure
D.    Storage Area Network failure

Answer: A

QUESTION 62
Scenario: Human Resources has published training videos that all employees must watch. Employees are encountering buffering delays and poor video quality when trying to watch the videos.
Which tool could a Citrix Administrator use to identify the cause of this issue?

A.    Citrix Studio
B.    HDX Monitor
C.    CDF Control
D.    Task Manager

Answer: B

QUESTION 63
Scenario: A Desktop OS machine is unresponsive. The user connected to the machine was in the process of creating a very large presentation using Microsoft PowerPoint. The presentation had NOT been saved prior to the machine becoming unresponsive.
What should a Citrix Administrator do to resolve this issue while preventing data loss?

A.    Migrate the Desktop OS machine to a different host.
B.    Restart the Desktop OS machine from Citrix Studio.
C.    Move the target device to another Provisioning Services server.
D.    Use Citrix Director to locate and terminate any rogue processes.

Answer: D

QUESTION 64
Scenario: A Citrix Administrator changed a policy setting in Citrix Studio and assigned the policy to the default user group XDWin8Users. The administrator then tested the new setting with User1, who is a member of the XDWin8Users group. After logging on with User1, the administrator finds that the new setting is NOT working.
What is the first step the administrator should take to investigate this issue?

A.    Use the Modeling Wizard in Citrix Studio.
B.    Generate a Resultant Set of Policy report on a Domain Controller.
C.    Generate a Resultant Set of Policy report on the Desktop OS machines.
D.    Use the Modeling Wizard in Microsoft Group Policy Management console.

Answer: A

QUESTION 65
Scenario: When users log on, their Desktop OS machines launch automatically in full screen. These users have to log out of their Desktop OS machine to access their hosted applications.
How could a Citrix Administrator prevent the Desktop OS machines from launching automatically in full screen mode?

A.    Update Citrix Receiver.
B.    Modify the default desktop viewer setting.
C.    Reconfigure the web.config file for the appropriate store.
D.    Configure an auto-launch policy on the Delivery Controller.

Answer: C

QUESTION 66
Scenario: Session Prelaunch is configured for all users in an environment. A new user complains about slow logon. A Citrix Administrator finds that Session Prelaunch is NOT working as expected for the new user and is working as expected for all other users.
What is the likely cause of this issue?

A.    The user is NOT using the HTML5 Receiver.
B.    The NetScaler Gateway plug-in is NOT installed.
C.    The Citrix Receiver is installed without the /includeSSON switch.
D.    The user certificate is NOT installed on the endpoint client device.

Answer: C

QUESTION 67
Users complain that all printers mapped from the Citrix Universal Print Server are in an offline state.
What could be the likely cause of this issue?

A.    The Universal Print Server policy setting is set to ‘Disabled’.
B.    The Citrix Universal Print Service has stopped running on the Print Server.
C.    The Windows Print Spooler service has stopped running on the Server OS machines.
D.    The Universal Print Server policy setting is set to ‘Enabled with no fallback to Windows native remote printing’.

Answer: B

QUESTION 68
Which three methods could a Citrix Administrator use to can regain access to the License Server console after losing the password? (Choose three.)

A.    Restart the Citrix License Service.
B.    Reinstall the License Server console.
C.    Delete all *.lic files in the license folder.
D.    Edit the server.xml file on the License Server.
E.    Change the Default Admin User using lmadmin.exe.

Answer: BDE

QUESTION 69
Scenario: A Citrix Administrator discovers that a high number of Desktop OS machines are displaying as `Unregistered.’ The administrator successfully logs in to one of the affected Desktop OS machines as a domain user. All of the affected Desktop OS machines are on the same hosting infrastructure. Several Desktop OS machines on the same hosting infrastructure have registered successfully. Users in the environment have NOT reported any issues.
Why are the Desktop OS machines displaying as ‘Unregistered’?

A.    The Broker service is NOT running on the Delivery Controllers.
B.    The Citrix License Server is NOT communicating over port 27000.
C.    The Desktop OS machines computer accounts have been deleted from Active Directory.
D.    The difference in the system date and time settings on the Desktop OS machines and the Delivery Controller is greater than 5 minutes.

Answer: D

QUESTION 70
Scenario: A Citrix Administrator discovers that a user is unable to connect to a Desktop OS machine. While reviewing Citrix Director, the administrator identifies that the Desktop OS machine is marked as ‘Unregistered’.
Which two tools could the administrator use to troubleshoot this issue? (Choose two.)

A.    rsop.msc
B.    telnet.exe
C.    netsh.exe
D.    nbtstat.exe
E.    netstat.exe

Answer: BE


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